Account Opening
A reference to statuses you will encounter on the Dashboard
Final Status
Status | Substatus | Description | OCBC | BNC |
---|---|---|---|---|
When account is opened successfully | ||||
DUPLICATED | When account opening application is declined by bank due to existing user | |||
GOVT_ID_REJECTED | Account opening application declined by bank for not passing GOVT_ID checks | |||
AML_REJECTED | Account opening application declined by bank for not passing AML checks | |||
TNC_REJECTED | Account opening application declined by bank for not passing TNC checks | |||
KYC_REJECTED | Account opening application declined by bank for not passing KYC verification | |||
When bank returns negative response and cannot be continued | ||||
When user cancels the account opening process | ||||
When user ignore the account opening process (only in Sandbox) |
Transitional Statuses
Status | Substatus | Description | OCBC | BNC |
---|---|---|---|---|
SELECT_BANK | When user is to select bank | |||
CONSENT | When user is to continue consent | |||
BASIC_INFO | When user is to fill the Basic Info form | |||
AWAITING_SMS_TFA | When user is to fill TFA from SMS | |||
AWAITING_REQUEST_SMS_TFA | When user is to fill request new SMS TFA code | |||
AWAITING_EMAIL_TFA | When user is to fill TFA from Email | |||
AWAITING_REQUEST_EMAIL_TFA | When user is to fill request new EMAIL TFA code | |||
ADDITIONAL_INFO | When user is to fill the Additional Info form | |||
ID_ADDRESS | When user is to fill the ID Address form | |||
CURRENT_ADDRESS | When user is to fill the Current Address form | |||
WORK_INFO | When user is to fill the Work Info form | |||
WORK_ADDRESS | When user is to fill the Work Address form | |||
FINANCIAL_INFO | When user is to fill the Financial Info form | |||
AWAITING_KYC_START | When user is to perform V-KYC | |||
AWAITING_KYC_PROCESS | When user V-KYC is ongoing | |||
KYC_PENDING | When user is to visit Branch for Face to Face KYC | |||
KYC_PENDING_EMAIL | When user is to visit submit additional document via email to bank | |||
KYC_RETRY | When user is to retry V-KYC | |||
BANK_VIEW_INPROGRESS | When user is to complete form in bank webview | |||
DUPLICATION_CHECKS | When bank performs duplication check | |||
GOVT_ID_CHECKS | When bank performs Dukcapil / Govt ID check | |||
AML_CHECKS | When bank performs AML check | |||
TNC_CHECKS | When bank performs TNC check | |||
KYC_PROCESSING | When bank performs verification after V-KYC |
Updated over 1 year ago